Refunds
Refund and cancellation policy
Last updated
The short version
- The 14-day trial needs no card, so there's nothing to cancel or refund.
- Cancel a paid plan any time from Billing. You keep access until the end of the period you paid for.
- Changed your mind? Ask within 7 days of any charge, first payment or renewal, and we refund it in full.
- To ask for a refund, write to hello@dealtab.app.
1. The free trial
New accounts get 14 days free, and no card is needed to start. When the trial ends, nothing is charged; your account becomes read-only until you choose a plan, and your data stays where it is.
2. Cancelling
- Plans are $19 a month or $149 a year, plus any tax, and renew automatically until you cancel.
- Cancel any time from Billing in the app. You won’t be charged again.
- You keep full access until the end of the period you’ve paid for. After that your account becomes read-only and reminder emails pause; your data stays so you can come back.
3. Refunds
- You can get a full refund of any charge, whether it’s your first payment or a renewal, if you ask within 7 days of that charge. You don’t need to give a reason.
- To ask, email hello@dealtab.app from the address you sign in with, or reply to your payment receipt. Tell us which charge it is if you have more than one.
- A refunded plan is cancelled, so your account becomes read-only when the refund goes through. Your data isn’t deleted.
- After 7 days a charge isn’t refundable, but you can still cancel so you aren’t charged again.
- If you think you were charged by mistake, write to us any time and we’ll sort it out.
4. How refunds are paid
Purchases are processed by Dodo Payments, our Merchant of Record, so your receipt and card statement come from Dodo Payments. Refunds go back to the payment method you paid with. How long they take to appear depends on your bank or card issuer.
5. More
This policy is part of our terms of service. Your rights as a consumer where you live still apply, and nothing here limits them.